Real human help, on the same screen as you.
Our own AnyDesk-style tool — no third-party install. Customer always sees a persistent red bar and can terminate the session anytime.
Unlimited
sessions on Premium
Every feature you'll actually use
Customer-controlled
Persistent red bar shows status and a one-click END button.
Domain-pinned
One-time tokens valid for *.alphait247.com only — phishing-proof.
Full session record
Every keystroke and screen captured to S3 for audit.
No third-party install
Built into Alpha TotalCare; nothing else to download.
Encrypted end-to-end
WebRTC with our own TURN server.
Identity-verified agents
2FA + biometric login for every Alpha agent.
Available in
Limited sessions on Pro · Unlimited on Premium · or +$10/mo as add-on with Pro Bundle.
Why people pick Alpha Remote Support
“I tried 3 antivirus tools before this. Alpha Remote Support just works — no nags, no slowdown.”
Sarah W.
San Francisco
“The team is incredibly responsive. Saw a feature request honoured in two weeks.”
Michael C.
Toronto
Common questions
Can the agent see anything when not in a session?
Never. Sessions only start when you click Allow on the consent popup. No persistent connection.
What if I want to end the session early?
The red bar is always visible. One click on END terminates the connection and locks the screen.
Get Alpha Remote Support today
Start free. Upgrade when you feel the friction. 30-day money-back guarantee.