Help Centre

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Access support articles, setup guides, and troubleshooting help for all Alpha TotalCare services.

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Help Topics

Browse help articles by category.

Getting Started

Setup guides and getting started help.

Account and Billing

Manage account, billing and subscriptions.

Device Protection

Protect devices and fix protection issues.

Scam Alerts

Scam detection and alert related help.

Browser Extension

Extension setup and troubleshooting.

Mobile App

Mobile app guides and support.

Remote Support

Remote support and assistance.

Quick solutions for common issues.

Installing Alpha TotalCare on Windows

A step-by-step installation guide for Windows 10 and 11 users.

Installing Alpha TotalCare on Android

Get protected on your Android device in three minutes.

Browser Extension Setup Guide

Install and configure the Alpha browser extension across Chrome, Edge, and Firefox.

Fix Issues

Resolve common technical and account issues quickly.

Installation Errors

Fix problems during installation or setup of Alpha TotalCare.

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Solutions for login failures, password reset, and access issues.

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No Alerts Showing

Why alerts may not appear and how to fix them.

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Subscription Issues

Payment, activation, renewal and subscription related solutions.

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Extension Not Working

Fix issues with the browser extension not functioning properly.

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