Built to enterprise standards
Alpha holds itself to a higher standard than the consumer-security industry average. Here's what we audit, certify and publish.
SOC 2 Type II
Audit-ready
ISO 27001
In progress
CCPA / CPRA
Compliant
GDPR (best-effort)
Compliant
PIPEDA (Canada)
Compliant
TLS 1.3
Enforced
AES-256 at rest
KMS-managed
Bug bounty
Public ROE
Read every policy
Privacy Policy
We collect the minimum data needed to protect your devices. We never sell your data. You can export or delete everything from your Account portal at any time.
Terms of Service
Plain-English terms for using Alpha TotalCare across desktop, mobile, browser extension, and remote-support sessions.
Refund Policy
30-day money-back guarantee. No questions asked. Annual and monthly plans both qualify. Refund processed via Stripe within 5-10 business days.
Cookie Policy
We use essential cookies (login state, CSRF) and minimal analytics (Plausible — no personal data). No advertising or tracking cookies.
GDPR Statement
Alpha primarily serves USA + Canada. If you reach our site from the EU, you still have full GDPR rights, but we do not actively sell into the EU.
CCPA / CPRA Notice
Under the California Consumer Privacy Act, you have the right to know, delete, correct, and opt out of “sale” or “sharing” of personal data. We don’t sell or share — but here’s the formal notice.
Acceptable Use Policy
Don’t use Alpha to harm others. Don’t install on devices you don’t own or have permission to monitor. Don’t tamper. Tampering voids the licence.
End-User Licence Agreement
A plain-English summary of the binding licence terms accepted when installing Alpha TotalCare.
Security & Compliance
We hold ourselves to enterprise-grade standards even though we sell to consumers. SOC 2 Type II audit-ready. ISO 27001 in progress.