Built to enterprise standards

Privacy Policy

We collect the minimum data needed to protect your devices. We never sell your data. You can export or delete everything from your Account portal at any time.

Terms of Service

Plain-English terms for using Alpha TotalCare across desktop, mobile, browser extension, and remote-support sessions.

Refund Policy

30-day money-back guarantee. No questions asked. Annual and monthly plans both qualify. Refund processed via Stripe within 5-10 business days.

Cookie Policy

We use essential cookies (login state, CSRF) and minimal analytics (Plausible — no personal data). No advertising or tracking cookies.

GDPR Statement

Alpha primarily serves USA + Canada. If you reach our site from the EU, you still have full GDPR rights, but we do not actively sell into the EU.

CCPA / CPRA Notice

Under the California Consumer Privacy Act, you have the right to know, delete, correct, and opt out of “sale” or “sharing” of personal data. We don’t sell or share — but here’s the formal notice.

Acceptable Use Policy

Don’t use Alpha to harm others. Don’t install on devices you don’t own or have permission to monitor. Don’t tamper. Tampering voids the licence.

End-User Licence Agreement

A plain-English summary of the binding licence terms accepted when installing Alpha TotalCare.

Billing & Subscription Policy

Learn how Alpha subscriptions, billing cycles, renewals, upgrades, and cancellations work. Simple & transparent subscription management.

Security & Compliance

We hold ourselves to enterprise-grade standards even though we sell to consumers. SOC 2 Type II audit-ready. ISO 27001 in progress.